The EQF-iServe project funded by the LLP programme of the European Commission, identified and developed five Internet-related services profiles: web marketer, web seller, community manager, Internet hotline operator and usability specialist.
These five profiles include all relevant knowledge, skills and competences, needed for the proposed job profiles and refer them to the eCompetence framework and EQF. This will help to render existing qualifications in this field more transparent and comparable at European level which eventually will lead to easier employability of job seekers, and to overcome the skills shortage that SMEs experience in this area.
Furthermore, EQF-iServe supports training organizations to develop training curricula that correspond to the market needs and that are based on emerging knowledge, skills and competences description standards that guarantee comparability across Europe. In trying to bridge the gap between the educational world and work, it contributes to the goals set in the policy paper "New skills for new jobs".
More information on EQF-iServe
More information on e-Jobs in Europe
Download the profiles:
Internet hotline operator